11 April 2000
Supreme Court
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INDIAN OVERSEAS BANK Vs I.O.B. STAFF CANTEEN WORKERS UNION &ANR

Bench: S.S.AHMAD,DORASWAMI RAJU
Case number: C.A. No.-001407-001409 / 1998
Diary number: 19430 / 1997
Advocates: K. J. JOHN Vs


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CASE NO.: Appeal (civil) 1407-1409  of  1998

PETITIONER: INDIAN OVERSEAS BANK

       Vs.

RESPONDENT: I.O.B.  STAFF CANTEEN WORKERS UNION & ANR.

DATE OF JUDGMENT:       11/04/2000

BENCH: S.S.Ahmad, Doraswami Raju

JUDGMENT:

L.....I.........T.......T.......T.......T.......T.......T..J

     J U D G M E N T

     Raju, J.

     These  three appeals relate to a common grievance of a group  of 33 canteen employees of Indian Overseas Bank Staff Canteen  and involve for consideration a vexed question  but often  relentlessly  fought  and put in  issue  between  the workers  and  management  as to status and  relationship  of workers  in  such  canteens vis-a-vis the main  industry  or establishment  concerned.   At  the Central  Office  of  the Indian  Overseas  Bank  at Madras (for  short  IOB),  the canteen facilities have been provided to the staff employees and  the  departments  of the Central Office,  in  the  main building,  new building and canteen block as also C&I Branch and  Cathedral Branch.  Initially, it appears that the  said canteen   was  run  through  a  contractor  engaged  by  the management   of   the  bank.    But  subsequently   on   the representation  of  the  All India Overseas  Bank  Employees Union,  the Central Office of IOB agreed for the floating of a  society  in the name and style of Indian  Overseas  Bank Staff  Co-operative  Canteen with effect from 3.1.73.   In order  to  facilitate  the running of such  a  canteen,  the Central  Office  has not only got the erstwhile  contractor, who  was running the same in the canteen block, vacated  the canteen  premises  on 30.10.72 but wanted  the  Co-operative Canteen  to  commence  its functions from 2.1.73  to  ensure continuity  in  providing  the services to the  staff.   The Central  Office  agreed  to   provide  all   infrastructural facilities,   such   as   premises,   furniture,   utensils, electricity (other than fuel), cost of fuel initially upto a maximum of 600 per month, subsequently increased to 6000 per month  and water supply.  This was in addition to  providing the  oven  and burners, wash basin, gas and cylinders and  a subsidy  @  Rs.12.50  per  member of  the  staff  using  the canteen.   The  Co-operative  canteen was promoted  in  that manner  not only with the blessings and active  co-operation and  assistance of the Central Office but the all  promoters were  actually the serving members of the staff of the bank. No doubt, after the formation of the Co-operative canteen, a

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separate  account has been opened in the name of the canteen which  was operated by the promoters and periodically  funds have been credited to the said account by the Central Office to  carry on the day-to-day administration of the bank.   It is  also a fact that the staff required were employed by the promoters  who  have been administering the canteen.  It  is seen  from  the  inter se correspondence  and  the  material placed  on  record that the amount of contribution of  funds and  the  subsidy  was  being increased from  time  to  time depending upon the escalation of the costs of maintenance on the  representation of the persons in charge of the  running of  the co-operative canteen.  Despite such increase, having regard  to the subsidised and concessional rate of supply of the  edibles  as  also the beverages supplied to  the  staff employees  both ends could not be economically met resulting in  the  persons  incharge of the  canteen  declaring  their inability  to continue the canteen in the absence of further increase  in  the  subsidy  and grant to make  up  the  vast difference.  Since the bank was indifferent, the canteen was closed with effect from 26.4.90.

     There  is  no controversy or dispute over the  further fact  that  the  canteen was being run only with  the  funds provided by the Central Office and the amounts realised from day-to-day receipts and neither the promoters nor any of the employees using the canteen otherwise had either contributed any  capital or was obliged to make any such contribution to make  the  canteen economically viable or keep going at  any cost.   It  is also not in dispute that with the closure  of the  canteen  the  workers engaged have been thrown  out  of employment  and  this  resulted in  an  industrial  dispute, raised through the workers union.  Their stand was that the staff  canteen  in question was really managed by  the  bank though   the  day-to-day  affairs  of  the  management   was entrusted  to  the  employees of the bank nominated  by  the recognised  union  of the bank and, therefore.  the  canteen employees  have  to be treated as the employees of the  bank and  restored to work.  In this connection, the union sought to  draw  inspiration  from  the practice in  vogue  in  the Railways  and other Nationalised banks, including State Bank of  India.   Per contra, the Central Office took  the  stand that except providing the facilities as well as funds in the nature  of grant and subsidy, the Staff Canteen was operated only  by the promoters by engaging the required workers  and there   is   no   nexus   or    any   relationship   of   an employer-employee  between the management of IOB and workers of the canteen and consequently they cannot be considered to be the employees of the management.

     The   conciliation  proceedings   having  failed,  the Government  of  India  in exercise of the  powers  conferred under  clause (d) of sub Section (1) and sub Section (2A) of Section 10 of the Industrial Disputes Act, 1947 referred the following  dispute  for  adjudication   by  the   Industrial Tribunal, Chennai:

     ‘‘Whether  the  demand  of the workmen of  the  Indian Overseas  Bank  Staff  Canteen  represented  by  the  Indian Overseas  Bank  Staff  Canteen  Workers  Union,  Madras  for treating  the  staff of such canteens which are run  by  the local  implementation  committees,  as   workman  of  Indian Overseas  Bank  for  giving them the same  status,  pay  and facilities  as are available to other Class IV employees  of the  Bank is justified ?  If so, to what relief the  workmen concerned are entitled ?

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     This was taken on file as I.D.  No.72 of 1990.

     Subsequently,  on  17.2.91,  the Government  of  India again referred the following dispute for adjudication by the Industrial Tribunal, Chennai:

     ‘‘Whether the demand of the Indian Overseas Bank Staff Canteen  Workers  Union,  Madras  for  reinstatement  of  33 canteen employees for whose names are given in the Annexure, into  the services of the Indian Overseas Bank, as a  result of  the  closure of the canteen by the local  implementation committee, is justified ?

     This dispute was taken on file as I.D.  No.83 of 1991.

     While  matters stood thus, the Central Office had made arrangements  with a third party for running the canteen  on contractual  basis  with effect from 15.3.92  and  aggrieved complaint  No.4  of 92 under Section 33-A of the  Industrial Disputes  Act, 1947 [hereinafter referred to as The  Act] read  with  Rule  59 of the  Industrial  Disputes  (Central) Rules,  1957  [hereinafter  referred  to  as  The   Central Rules] came to be filed on behalf of the workers.  The two disputes  as well as the complaint were taken up for hearing together  and in view of a joint memo stating that  evidence may  be  recorded  in  complaint No.4 of  92  and  the  said evidence  may be treated as evidence in I.D.No.72 of 90  and I.D.   No.83  of  91,  all the three matters  can  be  tried together and a common award be passed.

     The  Tribunal,  after considering the  pleadings,  the oral  and documentary evidence adduced by both parties, held as follows:

     26.   So, bearing in mind these decision, if we  take into consideration the following facts namely;  (1) That the canteen  is  in  the  premises of the Bank;   (2)  That  the canteen  is for the exclusive use of the staff of the  Bank; (3)  That the working hours and days of the bank;  (4)  That the  Bank  provided  the   infrastructure  like   furniture, utensils,  refrigerators,  water coolers apart from  meeting the  cost of gas, electricity and water;  (5) That the  cost of the materials were met and wages for the workmen are also met  only  from  the funds provided by the bank;   (6)  That neither  the workers nor the Managing Committee  contributed either  to  the  capital  or the  expense  for  running  the canteen;   (7) That the bank gave the subsidy for  supplying the  food  articles to its employees at concessional  rates; (8)  That  they  even provided cycles and tricycles  to  the canteen  for the supply of food stuffs then it will be clear that the employees of the canteen will have to be treated as the  employees  of  the  bank, despite  the  fact  that  the ultimate  control and supervision over the employees of  the canteen  was with the Managing Committee, and also the  fact that  the employee of the canteen were appointed only by the Managing  Committee, itself comprised only of the  employees of  the respondent-bank.  So, I have to hold that it was the Bank  who  was  running  the canteen  through  the  Managing Committee which consisted of the employees of the bank.  So, in  the  light of the discussions above, I find that the  33 employees  of the canteen have to be treated as the  workmen of the respondent bank for giving them the same status, same facilities as are available to the Class IV employees of the bank.

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     It  was  also  held that there had been  violation  of Section  25-O (6) of the Act and the closure of the  canteen shall  be deemed to be illegal from the date of the  closure of  the workmen shall be entitled to all the benefits  under the  law for the time being in force, as if the canteen  had not  been closed.  The Tribunal also allowed the claim  made in  the complaint No.4 of 92, since concedingly the  Central Office  had arranged the function from 15.3.92 by entrusting the  same  to  a contractor and such an  action  during  the pendency  of  the  disputes before the  Industrial  Tribunal constituted  an alteration in the service conditions of  the canteen employees.

     Aggrieved  against the common Award dated 27.5.94, the bank  management filed three Writ Petitions  Nos.21251-21253 of  1994  challenging  the award in the  three  proceedings, noticed  above.   They  were heard in common and  a  learned Single  Judge  of the Madras High Court by his  order  dated 8.3.96  quashed  the  awards  holding   that  there  was  no employer-  employee relationship between the bank management and  the canteen employees and consequently the question  of reinstatement of the 33 canteen workers or taking cognizance of the complaint under Section 33-A of the Act do not arise. Aggrieved,  the workers union pursued the matter on  appeal before the Division Bench in Writ Appeal No.463-465 of 1996. The learned Judges of the Division Bench accepted the appeal by setting aside the order of the Single Judge and restoring the  award  of the Tribunal, on the view that not  only  the bank in question had an obligation to run the canteen but in fact  was  only running the canteen.  It would be useful  as also  necessary to advert to the factual details noticed  by the  Division  Bench which weighed with it to  overrule  the decision of the Single Judge and restore the award passed by the Industrial Tribunal in the matter.  In paragraphs 6 to 9 of  their judgment, the learned Judges of the Division Bench analysed  the  factual  position recorded by  the  Tribunal, while  pointing out the infirmities in the approach as  well as  the  impermissibility of the exercise undertaken by  the learned Single Judge by observing as follows:

     6.   It is therefore our difficult task to go through facts  of the present case and come to a conclusion one  way or  the  other.  The first aspect of the case is  that  even here,  there  is no statutory obligation on the part of  the bank  to  provide canteen facilities to its employees.   But the  question  is  whether  there is  any  legal  obligation implicit  or  explicit,  as  pointed out in  the  LIC  case. Before  the Tribunal, the following aspects were  emphasised by the canteen employees:

     (i)  Three  promoters  were appointed from  among  the permanent employees of the bank for a period of one year;

     (ii)  At  the end of one year, another  committee  was nominated by the bank.  The promoters were looking after the day to day supervision of the canteen apart from doing their regular work as bank employees;

     (iii)  The  management  had   taken  upon  itself  the responsibility  of  providing  canteen   facilities  to  the employees under a subsidised scheme;

     (iv)  The  bank provided the basic  requirements  like building, utensils, crockery, cutlery and furniture etc.;

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     (v) The bank was giving subsidy for meeting the salary of  the canteen employees and were increasing the same  from time to time.

     (vi)  Supply  of foodstuffs at concessional  rate  was also done by the bank;

     (vii)  The  cost  fuel, electricity and  water  supply charges apart from providing refrigerators and water coolers were also met by the bank;  and

     (viii) In effect, the canteen was run out of the funds of the bank.

     As  against  the  above, the bank contended  (i)  that there  was  no employer employee relationship;  (ii) it  was only  at  the request of the union that the bank  agreed  to provide  a  canteen;  (iii) the bank had no say in  choosing the members of the committee and (iv) the canteen is not for the exclusive use of the bank.

     7.   In evidence, one other important fact was brought out,  viz.,  that the canteen workers were employed under  a Welfare Fund Scheme of the Bank.  They are made eligible for periodical  medical check up by the Doctors of the bank.  On the  above rival submissions and evidence, the Tribunal came to  the following conclusions:  (i) that the canteen run  in the  premises  of  the bank;  (ii) the canteen  is  for  the exclusive  use  of the bank staff;  (iii) the bank  provided the  infrastructure facilities;  (iv) the managing committee did  not  contribute  anything towards the  capital  or  the expenses  for  running  the  canteen;   (v)  the  bank  gave subsidies  to  subsidise the purchase of food  articles  and (vi)  the  bank provide cycles and tricycles to the  canteen for  the  supply of foodstuffs - Consequently, the  Tribunal came  to the conclusion that the thirty three employees have to be treated as workmen of the bank and should be given the same  status and facilities as are available to the class IV employees  of  the  bank.  The Tribunal also held  that  the closure  of  the  canteen when the dispute was  pending  was illegal.

     8.    The  question  is  whether   in  view  of   such categorical findings of fact arrived at by the Tribunal, the learned  Single Judge exercising jurisdiction under  Article 226  of  the Constitution of India could  re-appreciate  the evidence  and  come  to  a different  conclusion.   We  have already  pointed out that the learned single Judge had erred in  appreciating  certain documents and the evidence in  the case.  We are clearly of the opinion that the learned Single Judge  had  no material to characterise the judgment of  the Tribunal  as perverse.  We will once again refer to  certain important  matters  which would go a long way to decide  the matter.   The  inference  drawn from Ex.M1 that it  was  the Union,  who  wanted  the  canteen is far  from  truth.   The subsequent evidence has got to be looked into on this aspect of  the  case.   In Ex.M4, dated 23.4.1988,  the  Union  has informed  the  bank about the new canteen promoters for  the record  of  the  bank.  The inference drawn by  the  learned Judge  from Ex.M5 that the canteen was not exclusive for the bank  is  based  on a misconception.  The  evidence  of  MW1 clearly  shows that the canteen is meant only for the  bank. His evidence is as follows:

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       The  canteen is meant only for the staff  of  the bank  the  canteen  will  remain only  for  closed  on  bank holidays.

     The  observation that the bank was running the canteen to  retain  good  relationship  between the  union  and  the management is not appropriate and on the other hand, it only shows  that  the bank was implicitly bound to  maintain  the canteen.   The learned Single Judge has not given due weight to  the  two  principles  enunciated in  the  LIC  case  and undisturbed  by the RBI case.  We have already quoted  those principles.

     9.   One other significant fact which has escaped  the attention  of the learned Single Judge is the letter written by  the  Central  Office  of the  bank  when  the  promoters expressed  their  inability to run the canteen  with  effect from 26.4.90.  Says the management as follows:

     Member  of  staff are advised that the  canteen  will function  in our canteen block with effect from  21.10.1992. The  contractors will run the canteen with minimum staff for a week on a trial basis to overcome the difficulties if any. The canteen will run normally after a week or so.

     The  bank  further  says that the canteen is  for  the welfare of the staff and directs as follows:

     All  members are requested to avail this facility and refrain  from  going  out  for coffee and  tea.   Since  the canteen  has started functioning the Department Heads should inform all the staff members to restrict their lunch time to half  an hour between 12.30 and 3.00 p.m.  and the staff may be  permitted  to go for lunch in fixed time to avoid  heavy rush at the canteen.

     The  above  passage  quoted  from the  letter  of  the Central  Office of the Bank amply establishes that the  bank had  an  obligation  to  run the canteen and  in  fact,  was running  the  canteen, through contractors, even though  the promoters  had  withdrawn  their   services.   Actually,  it appears  that  the  promoters  were desirous  of  forming  a co-operative  society and it did not fructify.  In this view of the matter, it is clear that as in the LIC case, the bank had  been  running  the  canteen  by one  or  other  of  the agency.

     Before  dealing with the contentions of the counsel on either  side,  it is necessary to refer to the  earlier,  at least  of a few pronouncements of this Court, which lay down the approach to be adopted and guidelines to be followed, in analysing  as well as answering the issues raised, which  at any  rate  have  generated much heat, for  almost  nearly  a decade.   The  first in the series is the decision  of  this Court  rendered by a Bench of three learned Judges  reported in  M.M.R.   Khan & Ors.  vs.  Union of India & Ors.   [1990 (Supp.)  SCC 191].  In this case, this Court classified  the canteens  into  three  categories:  (1)  Statutory  canteens which  are  required to be provided compulsorily in view  of Section  46 of the Factories Act, 1948;  (2) Non-  statutory recognised  canteens-  such of those which  are  established with the prior approval and recognition of the Railway Board as  per the procedure detailed in the Railway  Establishment Manual;   and  (3) Non-statutory non- recognised canteens  - which  are  canteens established without prior  approval  or

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recognition  of the Railway Board.  Of the employees in  the statutory  canteens,  it was held that they are entitled  to the  status of Railway Employees, also for the reason of the factual findings found discussed in the judgment.  So far as the  employees of the non-statutory recognised canteens  are concerned, they were also held entitled to be treated on par with  those  employees  in  the statutory  canteens  and  as Railway  servants, for all purposes.  The third category  of employees  were  held  not entitled to claim the  status  of Railway servants.

     P.B.   Sawant,  J., who authored the decision  in  MMR Khans  case  (Supra), has once again spoken for an  another Bench  of himself and Majmudar, J., in the decision reported in  Parimal  Chandra  Raha  &  others  vs.   Life  Insurance Corporation  of India & Others (for short LIC case) [1995 Supp.   (2) SCC 611] and after review of the case-law on the subject,  culled  out the principles emanating from them  as hereunder:

     25.   What  emerges  from  the statute  law  and  the judicial decisions is as follows:

     (i) Whereas under the provisions of the Factories Act, it  is statutorily obligatory on the employer to provide and maintain  canteen for the use of his employees, the  canteen becomes  a  part  of the establishment and,  therefore,  the workers  employed  in such canteen are the employees of  the management.

     (ii)  Where, although it is not statutorily obligatory to  provide a canteen, it is otherwise an obligation on  the employer to provide a canteen, the canteen becomes a part of the  establishment  and the workers working in the  canteen, the  employees of the management.  The obligation to provide a  canteen  has to be distinguished from the  obligation  to provide facilities to run canteen.  The canteen run pursuant to  the  latter  obligation, does not become a part  of  the establishment.

     (iii)  The  obligation  to   provide  canteen  may  be explicit   or  implicit.   Where   the  obligation  is   not explicitly  accepted by or cast upon the employer either  by an  agreement or an award, etc., it may be inferred from the circumstances,  and the provision of the canteen may be held to  have  become  a part of the service  conditions  of  the employees.   Whether the provision for canteen services  has become  a  part  of  the service conditions  or  not,  is  a question  of  fact  to  be   determined  on  the  facts  and circumstances in each case.

     Where to provide canteen services has become a part of the service conditions of the employees, the canteen becomes a  part of the establishment and the workers in such canteen become the employees of the management.

     (iv)  Whether  a  particular facility or  service  has become  implicitly  a part of the service conditions of  the employees  or not, will depend, among others, on the  nature of  the  service/facility, the contribution the  service  in question  makes  to the efficiency of the employees and  the establishment,  whether the service is available as a matter of right to all the employees in their capacity as employees and  nothing  more, the number of employees employed in  the establishment  and the number of employees who avail of  the

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service,  the length of time for which the service has  been continuously  available,  the  hours   during  which  it  is available,  the  nature  and character  of  management,  the interest  taken  by the employer in providing,  maintaining, supervising  and  controlling the service, the  contribution made  by  the management in the form of  infrastructure  and funds for making the service available etc.

     Thereupon,  the  factual  matrix  disclosed  from  the materials  on  record in that case were dealt  with  besides noticing  the  fact that though the LIC has  not  explicitly undertaken  to  provide  canteen services to  its  employees working  in  the  offices but only accepted  explicitly  the obligation to provide to the employees facilities to run the canteen,  the  facts on record established that the LIC  had implicitly  accepted  the  obligation   to  provide  canteen services  and not merely the facilities to run the  canteen. It was also observed thereunder as follows:

     29.   The facts on record on the other hand, show  in unmistakable  terms that canteen services have been provided to  the employees of the Corporation for a long time and  it is  the Corporation which has been from time to time, taking steps to provide the said services.  The canteen committees, the  Co-  operative  Society  of   the  employees  and   the contractors  have only been acting for and on behalf of  the Corporation  as  its agencies to provide the said  services. The  Corporation  has  been taking active interest  even  in organising  the  canteen  committees.   It  is  further  the Corporation which has been appointing the contractors to run the  canteens and entering into agreements with them for the purpose.   The terms of the contract further show that  they are  in the nature of directions to the contractor about the manner  in  which the canteen should be run and the  canteen services  should  be  rendered to the employees.   Both  the appointment of the contractor and the tenure of the contract is  as  per the stipulations made by the Corporation in  the agreement.   Even the prices of the items served, the  place where  they should be cooked, the hours during which and the place  where  they  should be served, are  dictated  by  the Corporation.  The Corporation has also reserved the right to modify  the  terms  of  the contract  unilaterally  and  the contractor  has  no say in the matter.  Further, the  record shows  that  almost all the workers of the canteen like  the appellants have been working in the canteen continuously for a  long  time,  whatever  the   mechanism  employed  by  the Corporation  to  supervise  and control the working  of  the canteen.   Although the supervising and managing body of the canteen  has  changed hands from time to time,  the  workers have  remained  constant.  This is apart from the fact  that the  infrastructure  for  running  the  canteen,  viz.,  the premises, furniture, electricity, water etc.  is supplied by the  Corporation  to  the managing agency  for  running  the canteen.   Further,  it cannot be disputed that the  canteen service  is  essential  for  the efficient  working  of  the employees  and of the offices of the Corporation.  In  fact, by  controlling the hours during which the counter and floor service  will  be  made available to the  employees  by  the canteen,  the Corporation has also tried to avoid the  waste of time which would otherwise be the result if the employees have  to go outside the offices in search of such  services. The  service  is  available  to all  the  employees  in  the premises  of  the  office   itself  and  continuously  since inception  of the Corporation, as pointed out earlier.   The employees  of the Corporation have all along been making the

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complaints  about the poor or inadequate service rendered by the  canteen  to  them,  only to  the  Corporation  and  the Corporation  has been taking steps to remedy the defects  in the   canteen  service.   Further,   whenever  there  was  a temporary  breakdown  in the canteen service, on account  of the agitation or of strike by the canteen workers, it is the Corporation which has been taking active interest in getting the  dispute  resolved  and the canteen  workers  have  also looked  upon  the  Corporation as their  real  employer  and joined  it  as a party to the industrial dispute  raised  by them.   In  the circumstances, we are of the view  that  the canteen  has  become  a  part of the  establishment  of  the Corporation.   The  canteen  committees, the  co-  operative society  of  the employees and the contractors engaged  from time  to time are in reality the agencies of the Corporation and are, only a veil between the Corporation and the canteen workers.  We have, therefore, no hesitation in coming to the conclusion  that  the  canteen  workers   are  in  fact  the employees of the Corporation.

     In  Employers in relation to the Management of Reserve Bank of India vs Workmen [(1996) 3 SCC 267], after adverting to  all  those principles, it was held on facts  established therein  that in the absence of any statutory or other legal obligation  and  in the absence of any right in the Bank  to supervise  and  control the work or details thereof  in  any manner  regarding the canteen workers employed in the  three types  of canteens, it cannot be said that the  relationship of  master  and  servant existed between the  bank  and  the various  persons  employed in three types of canteens.   The demand for regularisation was considered to be unsustainable since  the  workers could not substantiate the existence  of relationship of employer-employee.

     In  Indian  Petrochemicals Corporation Ltd.& Anr.   vs Shramik Sena & Ors.  [(1999) 6 SCC 439] the claim of workmen of  statutory  canteen  managed  by a  Contractor  fell  for consideration  and  while  explaining LIC case  (Supra)  and following  the  decision  in  MMR Khans  case  (Supra)  and Reserve  Banks  case (Supra), it was held that  the  deemed employment  of such workers is only for the purposes of  the Factories Act and not for all purpose, because the Factories Act,  as such, does not govern the rights of employees  with reference  to  recruitment seniority, promotion,  retirement benefits  etc., which invariably and otherwise are  governed by   other   Statues,   Rules,    Contracts   or   Policies. Consequently, it was observed, the contention of the workmen that  employees of a statutory canteen ipso facto became the employees  of the establishment for all purposes, cannot  be accepted and the said question depended upon the further and other  materials  placed on record, which when  cumulatively considered  in  that case, established the factual  position that:   (a) The canteen has been there since the  inception of the appellants factory.

     (b)  The workmen have been employed for long years and despite  a change of contractors the workers have  continued to be employed in the canteen.

     (c)   The   premises,    furniture,   fixture,   fuel, electricity,  utensils  etc.  have been provided for by  the appellant.

     (d)  The  wages  of  the canteen workers  have  to  be reimbursed by the appellant.

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     (e)  The  supervision  and control on the  canteen  is exercised  by the appellant through its authorised  officer, as  can  be  seen from the various clauses of  the  contract between the appellant and the contractor.

     (f)  The  contractor  is  nothing but an  agent  or  a manager  of  the appellant, who works completely  under  the supervision, control and directions of the appellant.

     (g)  The  workmen  have the protection  of  continuous employment in the establishment.

     This  Court  further held that since the  services  of such  workmen  are being regularised by the Court not  as  a matter of right of the workmen arising under any statue, but with  a  view to eradicate unfair labour practices and as  a measure  of labour welfare to undo social injustice, it  was but  necessary, at times, to issue appropriate directions or guidelines   and   conditions,  subject    to   which   such regularisation  of services have to be made, depending  upon facts of each case.

     Mr.    S.    Ganesh,    learned    counsel   for   the appellant-Bank,  while placing stress on one or the other of the facts disclosed, contended that the canteen employees in the present case cannot be considered to be employees of the Bank,  judged in the context of the principles laid down  in Indian  Petro chemicals case (Supra).  Strong reliance  was also placed upon the decision in Reserve Banks case (Supra) by  further  contending  that  the   staff  canteen  of  the appellant-Bank  was  similar  to the one found run  in  that case.   By  adverting to the fact that between  26.4.90  and 21.10.92  there was no staff canteen in the appellant  Bank, it  is  claimed  to sufficiently indicate that  the  canteen facilities  are not a condition of service of the  employees of this Bank.  An apprehension has also been expressed while submitting  that if the claim of the canteen workers in this case  is  upheld,  the  appellant-Bank would  have  to  face similar  claims  made by every employee of the  canteen  run everywhere and even subsequently by various contractors, for the similar reason that the Bank had provided subsidy either in  cash  or kind or in both to facilitate the running of  a staff  canteen.   We may point out even at this  stage  that this  type  of submission based on apprehensions came to  be rejected  even in MMR Khans case (Supra) as an argument in terrorem,  and that if really the workers are entitled  to the  status  they are claiming, they cannot be  deprived  of such status merely because some other employees similarly or dissimilarly  situated  may  also  claim  the  same  status. Lastly,  it was urged that in any event the  appropriateness of awarding compensation in lieu of the claim for employment may also be considered.

     Mr.   S.  Ravindra Bhat, learned counsel appearing for the  workmen, invited our attention to the factual  findings recorded  by  the  Tribunal, which had its approval  of  the Division Bench noticed by us supra, and vehemently contended that  the  learned Single Judge committed a grave  error  in undertaking  for  himself  the re-appreciation of  facts  as though  exercising an appellate jurisdiction, even  ignoring certain  vital aspect of facts and belittling the  relevance and  importance of portions of evidence strongly relied upon by  the  Industrial  Tribunal  in  support  of  the  factual findings  recorded by it and that the Division Bench rightly

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interfered  with his order for valid and justifying reasons. According  to  the learned counsel, the order  under  appeal does  not  call  for  any   interference,  in  view  of  the principles  laid down by this Court in the various judgments noticed  above  - the decision in the question being  always one  ultimately  depending upon the peculiar facts  of  each case  and categorically found in this case in favour of  the workmen by the fact- finding authority.

     The  learned Single Judge seems to have undertaken  an exercise,   impermissible  for  him   in   exercising   writ jurisdiction, by liberally re- appreciating the evidence and drawing  conclusions  of his own on pure questions of  fact, unmindful, though aware fully, that he is not exercising any appellate jurisdiction over the awards passed by a Tribunal, presided  over by a Judicial Officer.  The findings of  fact recorded  by  a fact-finding authority duly constituted  for the  purpose  and which ordinarily should be  considered  to have  become final, cannot be disturbed for the mere  reason of having been based on materials or evidence not sufficient or  credible  in  the opinion of the writ Court  to  warrant those  findings, at any rate, as long as they are based upon some  material which are relevant for the purpose or even on the  ground  that  there is yet another view  which  can  be reasonably  and  possibly be taken.  The Division Bench  was not  only justified but well merited in its criticism of the order   of  the  learned  Single   Judge  and  in   ordering restoration  of  the Award of the Tribunal.  On being  taken through  the findings of the Industrial Tribunal as well  as the  order  of the learned Single Judge and the judgment  of the  Division Bench, we are of the view that the  Industrial Tribunal  had overwhelming materials which constituted ample and  sufficient basis for recording its findings, as it did, and  the manner of consideration undertaken the  objectivity of  approach adopted and reasonableness of findings recorded seem  to  be unexceptionable.  The only  course,  therefore, open  to the Writ Judge was to find out the satisfaction  or otherwise  of the relevant criteria laid down by this Court, before  sustaining the claim of the canteen workmen, on  the facts  found and recorded by the fact-finding authority  and not embark upon an exercise of re-assessing the evidence and arriving  at  findings  of  ones own,  altogether  giving  a complete  go-bye even to the facts specifically found by the Tribunal below.

     The  standards  and nature of tests to be applied  for finding out the existence of Master and Servant relationship cannot  be confined to or concretised into fixed  formula(s) for  universal  application,  invariably  in  all  class  or category  of  cases.   Though some common standards  can  be devised,  the  mere availability of anyone or more or  their absence  in  a  given case cannot by itself be  held  to  be decisive  of the whole issue, since it may depend upon  each case to case and the peculiar device adopted by the employer to  get  his needs fulfilled without rendering  him  liable. That  being the position, in order to safeguard the  welfare of  the  workmen, the veil may have to be pierced to get  at the  realities.  Therefore, it would be not only  impossible but  also  not desirable to lay down abstract principles  or rules  to  serve as a ready reckoner for all situations  and thereby  attempt  to compartmentalise and peg them into  any pigeonhole  formulas,  to be insisted upon as proof of  such relationship.  This would only help to perpetuate practising unfair  labour practices than rendering substantial  justice to  the  class  of persons who are invariably  exploited  on

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account  of  their  inability to dictate terms  relating  to conditions  of  their  service.  Neither all the  tests  nor guidelines   indicated  as  having   been  followed  in  the decisions  noticed above should be invariably insisted  upon in  every  case,  nor the mere absence of any  one  of  such criteria  could  be  held to be decisive of the  matter.   A cumulative  consideration  of  a  few or more  of  them,  by themselves  or  in  combination  with  any  other  rele1vant aspects,  may also serve to be the safe and effective method to   ultimately  decide  this   often   agitated   question. Expecting  similarity  or  identity  of facts  in  all  such variety  or  class  of  cases involving  different  type  of establishments and in dealing with different employers would mean seeking for things, which are only impossible to find.

     The  decision  in Indian Petrochemicals case  (Supra) does  not, in our view, lay down any different criteria than those  declared  in  the other decisions for  adjudging  the issue,  except that it had also considered specifically  the further question as to the effect of a declaration, that the workers of a particular canteen, statutorily obligated to be run  render no more than to deem them to be workers for  the limited  purpose  of  the  Factories Act  and  not  for  all purposes.   In  the  case before us, the claim is  not  that there  was  any  such statutory obligation  and  the  entire consideration  proceeded  only on the footing that it  is  a non-statutory  recognised canteen falling within the  second of  the three categories envisaged in the earlier  decisions and  the Tribunal as well as the Division Bench of the  High Court  endeavoured to find out whether the obligation to run was explicit or implicit, on the facts proved in this case.

     The  factual findings recorded by the Tribunal and the Division  Bench as also the materials relied upon  therefor, have  been  already  set  out in detail,  supra  and  it  is unnecessary  to  refer to them in greater detail  once  over again.   The  canteen in question was being run from  1.1.73 and  even  before  that, indisputably, the Bank  itself  had arranged  for  running of the same through a contractor  and similar  arrangement  to run through a contractor  was  once again  made  by the Bank on its closure on  26.4.90,  though after  a period of some break from 21.10.92.  Besides  this, the nature and extent of assistance, financial and otherwise in  kind,  provided  which have been enumerated  in  detail, would  go  to  establish  inevitably   that  the  Bank   has unmistakably  and for reasons obvious always undertaken  the obligation to provide the canteen services, though there may not  be any statutory obligation and it will be too late  to contend  that the provision of canteen had not become a part of  the service conditions of the employees.  The  materials placed  on record also highlight the position that the  Bank was  always  conscious  of the fact that the  provision  and availing  of  canteen  services by the staff  are  not  only essential but would help to contribute for the efficiency of service  by  the  employees  of   the  Bank.   That  it  was restricted  to the employees only, that the subsidy rate per employee  was being also provided, and the working hours and days  of the canteen located in the very Bank buildings were strictly those of the Bank and the further fact that no part of  the capital required to run the same was contributed  by anybody  self,  either the Promoters or the staff using  the canteen  are  factors  which  strengthen the  claim  of  the workers.   It was also on evidence that the canteen  workers were  enlisted  under  a  welfare fund scheme  of  the  Bank besides making them eligible for periodical medical check up

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by  the  doctors  of  the Bank and  admitting  them  to  the benefits  of  the  Provident Fund  Scheme.   The  cumulative effect of all such and other facts noticed and considered in detail  provided sufficient basis for recording its findings by  the  Tribunal as well as the Division Bench of the  High Court  ultimately  to sustain the claim of the  workers,  in this case.

     The  learned  Single  Judge  seems to  have  not  only overlooked  certain  relevant  material but  by  adopting  a negative approach had belittled the relevance and importance of  several  vital and important factual aspects brought  on record.   If  on the facts proved, the findings recorded  by the Tribunal are justified and could not be considered to be based  upon ‘no evidence, there is no justification for the High Court in exercising writ jurisdiction to interfere with the  same.   The  promoters of the canteen  being  permanent employees  in the service of the Bank, permitted to run  the canteen,  by  merely  being  in control  of  the  day-to-day affairs  of  the  canteen, the Bank cannot  absolve  of  its liabilities  when it was really using the canteen management as  its  instrumentality  and agent.  The cloak  apart,  the ‘voice  definitely  is  that of Jacobs.   Consequently,  we could  neither  find  any error of law  or  other  vitiating circumstances  in the judgment of the Division Bench nor any infirmities   in   the  process  of   reasoning   or   gross unreasonableness  and absurdities in the conclusions arrived at  to  restore the Award, so as to justify and warrant  our interference in the matter.

     The  claim of the appellants to consider the  question of   awarding  compensation  than  to   allow  them  to   be reinstated,  does  not  also  appeal  to  us.   The  canteen services  have to be necessarily provided throughout for the staff  and  the Bank can always utilise the services of  the workers  for  the purpose and there is no  justification  to deny them of the hard earned benefits of their service.

     For  all the reasons stated above, we see no merit  in the appeals and

     the appeals shall stand dismissed.  No costs.